We regret the delays in the Embassy customer service due to heavy seasonal rush hour and extra holiday days in December. Please have patience in waiting for the answer to your inquiry. Do not send multiple messages – it only makes the process slower.
Under normal business hours inquiries are answered within 3 business days. During the current busy season, this may be extended to 5 business days.
Please note that the Embassy customer service will be closed over Christmas, between 23. and 27. December.
We apologize for any inconvenience this may cause you.